8.31.2004

customer service

so, i have to call AOL today and cancel my membership. i'm sure all of you have experienced this. maybe not with AOL, but some other worthless company who has horrible customer service. all i want to do is cancel my membership, and i've been on hold for 17 minutes already. ARRRGGHH! i experience this when i need to call at&t wireless, too. i've been with them for years now, and i love the service plan and coverage i get... but the customer service sucks a big fat one. i finally got through, and at least the guy speaks english. my call actually lasted a total of 37 minutes. he tried to extend my service free for me. again. and i had to beg him to just PLEASE just cancel this service today. i always try to be polite, because i've been on the other end of that crappy job but goodness.... just let a sista have what she wants.

so, anyway. i have to work tonight at the restaurant and we're scheduled to have a party of 40. i'm hoping they're not a bunch of kids or church people. i know that sounds awful, but if you have ever been a server.... you understand. kids just suck and church people are generally the worst adult crowd. i refuse to work on sundays. they are not nice, they don't drink alcohol, and they're crappy tippers. i understand that i have just stereotpyed these people, but you must admit .... 90% of the time...stereotypes are true. you may disagree with me, and that's just fine. but from my experiences being a server, church people are not my favorite people to wait on. funny, because i am a "church person." i'm sure my server is pleasantly surprised to find i have left at least a 20% tip.

i am going to lunch today with my ex's sister. she continuously wants to get together, and it's always so hard for me to say no. i mean, it's not fair that our friendship has to be severed because i'm no longer dating her brother, but everytime we get together she wants to talk about him! it wouldn't be so bad if it were just some random ex, but he was my first love. the guy i dated almost 10 years off and on. so, i don't need to know what's up with him. i try not to think about him on a daily basis, and she doesn't help matters. i've even asked her not to talk about him, and he always just seems to "slip" into conversation. argh. so, wish me luck.



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